Privacy Policy

Privacy Policy & Work Guidelines – Nouka Interior

At Nouka Interior, we specialize in luxury interior design solutions, transforming spaces with sophistication, creativity, and precision. To ensure a seamless collaboration, we have established clear work policies, payment guidelines, and client responsibilities. Please review the following terms and privacy policy carefully before engaging in our services.

1. Scope of Work & Service Limitations

  • We offer interior design services for residential and commercial spaces, including:
    • Space planning & layout optimization
    • Luxury furniture selection & styling
    • Customized wall treatments & finishes
    • Lighting design & ambiance enhancement
    • Bespoke decor & material selection
  • Structural modifications (e.g., demolition, plumbing, electrical rewiring) are not included in our services.
  • Designs are created based on client preferences, space functionality, and our design expertise.
  • Once a design is finalized and approved, major revisions may incur additional costs.
  • Clients must ensure site access, necessary approvals, and permits before work begins.
  • We are not responsible for damages to the interior after project completion.

2. Project Timelines & Work Commitments policy

  • Each project follows a customized timeline, depending on its complexity, size, and design execution.
  • Delays due to client approvals, site conditions, or unforeseen circumstances may impact the timeline.
  • We do not commit to unrealistic deadlines that could compromise design quality.
  • External factors beyond our control that may affect project timelines include:
    • Material shortages or supplier delays
    • Extreme weather conditions
    • Government regulations or strikes
    • Sudden site-related issues
  • Client-related delays may result in timeline adjustments and additional charges.

3. Payment Privacy Policy & Refund Guidelines

  • Payment is structured as follows:
    • 40% advance – Before design conceptualization begins
    • 40% midway – Upon design finalization and procurement initiation
    • 20% final – Before project completion and final handover
  • Work will not proceed if any payment installment is delayed.
  • Delayed or incomplete payments may result in project suspension or cancellation.
  • Cancellations after initial payment may incur non-refundable charges.
  • A late fee of ₹100/day applies to overdue payments.
  • If payment is not received within 30 days of the due date, we reserve the right to take legal action.
  • Additional costs may apply for extra design elements, material upgrades, or modifications requested after the initial agreement.

4. Client Responsibilities & Site Conditions

  • Clients must ensure site readiness, approvals, and accessibility before work begins.
  • Any delays due to site conditions beyond our control may impact project timelines.
  • Clients are responsible for:
    • Ensuring electricity, lighting, and ventilation at the worksite
    • Protecting existing furniture, decor, and surfaces from potential dust or damage
    • Providing secure storage space for materials and equipment if needed
  • Nouka Interior is not liable for damages caused by third-party contractors hired by the client.

5. Design Approval & Modifications

  • Design approvals must be provided within 48 hours of submission to maintain project flow.
  • Any design changes after final approval may result in:
    • Additional costs
    • Extended timelines
    • Revised agreements
  • Minor revisions within reasonable limits may be accommodated, but major redesigns are chargeable.

6. Intellectual Property & Design Rights

  • All design concepts, 3D renders, layouts, and styling plans remain the intellectual property of Nouka Interior.
  • Clients cannot replicate, resell, or distribute our designs without written consent.
  • We reserve the right to showcase completed projects in our portfolio, social media, and marketing materials.
  • Unauthorized modifications or reproductions of our work may result in legal action.

7. Worksite Safety & Liability

  • We ensure a safe and professional work environment during the project.
  • Clients must provide safe working conditions and proper site security.
  • Nouka Interior is not liable for:
    • Accidents due to unsafe site conditions
    • Issues caused by third-party vendors working on-site
    • Post-completion damage due to misuse or improper maintenance
  • If hazardous conditions arise, we reserve the right to pause or discontinue work until safety concerns are addressed.

8. Confidentiality & Data Protection

  • All client information is confidential and used solely for project purposes.
  • We do not share personal data with third-party vendors without client consent.
  • Photos and videos of completed projects may be used for promotional purposes, unless the client requests privacy in writing.

9. Post-Completion Care & Maintenance Guidelines

  • Luxury interiors require proper maintenance to preserve their elegance and durability.
  • We recommend:
    • Using mild cleaning products on designer walls, panels, and furniture
    • Avoiding excessive moisture exposure to delicate materials
    • Handling decorative elements with care to prevent damage
  • Maintenance and post-installation support are not included unless specified in the contract.

10. Dispute Resolution & Terms of Agreement

  • Any disputes arising from design execution or service agreements will be handled professionally.
  • If disputes cannot be resolved amicably, legal matters will be handled under applicable jurisdictional laws.
  • By confirming a project with Nouka Interior, the client agrees to these policies and terms.

For further inquiries or clarifications, please contact us.

📩 Nouka Interior – Elevating Spaces with Timeless Luxury.